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Warranty

Our team in Greenville, IL and Mitchell SD takes pride in making the highest-quality products in the industry, and we stand behind that with the best warranty options. We encourage you to register your TETCO system for a warranty upgrade if your unit qualifies. Scroll below to check the warranty on your current system.

TETCO Warranty Options

While the options for TETCO’S residential warranty can cover up to 5 years after the unit is placed in service, there are other warranty options available, with higher or lower years of coverage. Other warranty options may include the following:

10-Year Warranty on All Unit Components

5-Year Labor Allowance Credit

Labor allowances are intended to assist in the offset of contractor’s repair costs and may not cover the full amount of labor charged by the servicing contractor.

*5-Year Labor Allowance is transferable from original homeowner to new homeowners

To see the warranty associated with your specific unit, input the product’s serial number to check its coverage using our Unit Information tool.
Unit Information Tool

Register Your System

Register Your System

Check Your Unit’s Warranty Coverage

You will need your unit’s serial number, which can be found on the sticker attached to the side of your system and it will begin with “M” or “G”.
Check Your Warranty

TETCO’s Standard Commercial Warranty

All internal system components of the geothermal or water-source heat pump are covered for one year.

Contact Us For More Details

TETCO DIY Policy

TETCO geothermal heat pumps and system installations may include electrical, refrigerant and/or water connections. Federal, state, local codes and regulations apply to parts of the installation process. Equipment that isn’t installed or serviced properly can lead to unit failure and health/safety concerns. For these reasons, only qualified technicians should install, diagnose, or service a TETCO geothermal system.

Due to the importance of proper installation and service, TETCO does not sell equipment directly to home or building owners. Internet websites and HVAC outlets may allow for purchase directly by homeowners for a DIY approach, but TETCO  does not offer any warranty coverage on equipment that is purchased online or installed or serviced by persons without Enertech-approved training.

TETCO has set forth this policy to ensure that work relating to our systems is done properly, to code, and with safety in mind. Using well-trained, qualified technicians to install and service TETCO geothermal systems helps ensure your system lasts for its expected lifetime, providing comfort and savings throughout.

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* Warranty is subject to change per TETCO system. Look at individual product pages for details on the specific warranty available for that system and discuss warranty options with your local installer.